Azintropa
Starting business in the USA is one of the main goals of many immigrants moving
to the USA in search of a better life. At the same time, the possibility to
start business, being formally equal, often depends on individual capabilities,
financial resources and experience as well as entrepreneurial inclinations.
Nevertheless, it is always more difficult for an immigrant to start business
in the USA than for a native-born American. The reason is quite obvious –
Americans grew up in the local culture and are familiar with the mentality of
local people, local traditions and social norms as well as peculiarities of
business in the USA. However, immigrants can be quite successful in their business
and the experience of Ludmila Genkin is a perfect example how an immigrant can
start the business in the USA and achieve a considerable success.
In fact, Ludmila Genkin moved to the USA in 2003 and settled in the New York
City, New York together with her husband, Sergey Genkin, whom she met in Russia.
Probably the choice of the new home city was not occasional because there is
a large Russian Diaspora in New York. Initially, the position of Ludmila Genkin
was quite good to start the business because she always worked in a beauty salon.
Therefore, she had a considerable experience of work in the field of beauty
and cosmetics. In fact, today, a professional experience can be a determinant
factor which defines the success of a new business because amateurs can hardly
compete in the USA with experienced professionals. Under the condition of fair
competition, the quality of products and services is crucial for the overall
success of the business.
In the case of Ludmila Genkin her personal experience was not the only condition
which allowed her to start her business successfully. Obviously, she had a concept
and vision of her beauty salon, which she opened in 2008 and named “Azintropa”,
but to have an idea is not enough to start business. Any business starts with
investments which can raise a firm and allow it to maintain a stable performance
during first months or even years until the moment when revenues of the firm
will be stable and cover original investments. In this respect, the financial
support of the husband of Ludmila Genkin proved to be particularly significant
because it was the least costly way of receiving the start-up capital. Otherwise,
Ludmila Genkin would need to take a loan in a bank or use the assistance of
another investors, such as a venture fund, but all these ways of borrowing money
are expansive and do not allow a business person to raise the company fast.
In such a way, using her experience of work in the beauty salon and the financial
support of her husband, Ludmila Genkin started her business in 310 Brighton
Beach Ave, Brooklyn in September 2008. The location of her beauty salon “Azintropa”
was selected by Ludmila Genkin on purpose because in this area she can rely
on the stable clientele of Russian origin. Moreover, it proves to be beyond
a doubt that Russian immigrants would readily go to an experienced Russian immigrant
than to an American specialist in another beauty salon. In addition, Ludmila
Genkin could offer its Russian customers another advantage American beauty salons
could not really offer – she could use Russian, which was her native language.
Therefore, she could easily develop positive interpersonal relationships with
its customers of Russian origin and, what is even more important, her Russian
background could contribute to the formation of the customer loyalty to her
beauty salon among Russian immigrants. At the same time, she could work successfully
with representatives of other ethnic groups because she had an extensive experience
in her business and could speak English fluently.
Furthermore, Ludmila Genkin have managed to equip her beauty salon with the
most essential equipment and instruments she needed in her business. Consequently,
she could offer to her customers a wide range of services, including laser hair
removal, body wrap, massage, microdermabrassion, chemical peeling, nails, etc.
At the same time, to be able to work in her beauty salon, Ludmila Genkin got
her cosmetology license in 2006 and took lease for three years. However, she
decided to share her lease with a dentist that facilitated the development of
her business because it eased the financial pressure on her business when it
was just started.
Finally, Ludmila Genkin paid a lot of attention to the promotion of her beauty
salon “Azintropa” in the local community in order to draw the attention
of potential customers. In terms of her advertising campaign she has got commercials
her salon in a local movie theater in Brooklyn, which was amply supported by
the advertisement in Russian magazines “Tonus” and “Sova”,
which were very popular in the Russian community.
Even though she does not have a profit yet, her business apparently has good
prospects and grows steadily. She has loyal customer who confident in the quality
of her services that creates favorable conditions for the further development
of her business.


